Privacy Policy

Hotel Ruzmarin SPA & Garden, Budva

Your privacy matters to us

Boutique Hotel Ruzmarin SPA & Garden ("Hotel Ruzmarin", "we") respects your privacy and is committed to protecting your personal data. This policy explains what data we collect through our website hotelruzmarin.me, for what purposes, and what rights you have under the General Data Protection Regulation (GDPR) and applicable Montenegrin legislation.

Last updated: June 2025.

Data Controller

The data controller for personal data collected through this website is:

Data we collect

Our website does not collect your name, email address or any other directly identifying data unless you provide it to us (e.g. through the contact form). Through the third-party tools described below we collect anonymised analytics data about your visit, strictly with your explicit consent:

  • IP address (anonymised)
  • Browser type and version
  • Operating system and device
  • Pages visited and duration of visit
  • Traffic source (e.g. search engine, direct)
  • Mouse movements, clicks and scroll behaviour (Microsoft Clarity)

Legal basis: Your consent (Art. 6(1)(a) GDPR). You may withdraw it at any time by clicking "Cookie preferences" in the footer.

Google Analytics 4

We use Google Analytics 4 (Google LLC, USA) to understand how visitors use our site. Google Analytics uses cookies to distinguish visitors and track sessions. All data is sent to Google servers in the USA, with EU Standard Contractual Clauses applied as a safeguard for the international transfer.

Cookie Purpose Duration
_ga Distinguishes visitors 13 months
_gid Distinguishes visitors 24h
_ga_* Session state 13 months

More information: Google Privacy Policy · Browser opt-out add-on

Microsoft Clarity

We use Microsoft Clarity (Microsoft Corporation, USA) — a user-experience analytics tool that records anonymous sessions (mouse movements, clicks, scrolling). Recordings do not contain your name or financial data. Data is processed in accordance with Microsoft's Privacy Statement.

Cookie Purpose Duration
_clck Unique Clarity user ID 1 year
_clsk Groups page views into a session 1 day

Your rights

As a data subject, you have the following rights under the GDPR:

  • Right of access — you may request a copy of the data we hold about you.
  • Right to rectification — you may request correction of inaccurate data.
  • Right to erasure — you may request deletion of your data ("right to be forgotten").
  • Right to data portability — you may request your data in a machine-readable format.
  • Right to object — you may object to the processing of your data in certain circumstances.
  • Right to withdraw consent — you may withdraw consent at any time by clicking Cookie preferences in the footer.

You also have the right to lodge a complaint with the Montenegrin data protection supervisory authority.

Privacy questions

For any questions about your personal data or to exercise the rights listed above, please contact us at:

[email protected]

We will respond to your request within 30 days, in accordance with the GDPR.

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